Q: Where are your products sourced from?
A: All our tea, coffee, and ornaments are ethically sourced from trusted farmers and artisans in Sri Lanka, ensuring quality, authenticity, and fair practices.
Q: Are your products organic or natural?
A: Yes, our tea and coffee are organically grown without synthetic chemicals, and our ornaments are made from natural, eco-friendly materials wherever possible.
Q: Do you ship internationally?
A: Yes! We offer worldwide shipping, so you can enjoy a taste of Sri Lanka or bring home a piece of its culture, no matter where you are.
Q: What is the delivery time?
A: Orders within Sri Lanka typically arrive in 2–4 business days, while international orders may take 7–14 business days, depending on the destination.
Q: What makes your tea and coffee different?
A: We use handpicked, high-altitude Sri Lankan leaves and beans that are small-batch processed, offering richer flavor, aroma, and quality compared to mass-produced products.
Q: Are your ornaments handmade?
A: Yes! Each ornament and home decor piece is handcrafted by skilled local artisans, making every item unique and full of cultural meaning.
Q: Do you offer bulk or wholesale options?
A: Absolutely. We have special pricing for bulk, gift boxes, and wholesale orders—perfect for retailers, events, or corporate gifting.
Q: Are your products sustainable?
A: Yes, sustainability is at the core of Yad. We prioritize eco-friendly packaging, fair trade, and community-focused practices in everything we do.